How can I communicate with the support team if I have any questions?

Need assistance with a question or issue? We're here to help! Follow these simple steps to contact our support team and get your questions answered:

How to make a deposit

Learn how to fund your account quickly and easily

How to review available bonuses?

At FX Live Capital, we offer our members different types of bonuses to enhance their trading experience. In this article, we explain how to review the bonuses available on our platform and how to claim them.

What platforms are available?

FXLive Capital is a leading online trading platform that offers a range of investment opportunities for both new and experienced traders.

Why is account verification necessary?

Understand the importance of account verification and how it helps protect your personal information and prevent fraudulent activity.

Effective Communication with Customer Support

Learn valuable tips for effective communication with customer support to enhance your experience. Provide clear information, be patient, and follow up as needed.

How to create an account

Creating an account at FXLive Capital is one of the simplest steps you'll have to take. Here's how to do it:

Types of Available Bonuses and Applicable Account Types

Bonuses in a trading account can be a valuable tool to enhance your trading experience and maximize available capital. Here we present the types of available bonuses and the account types they apply to at FXLive Capital:

What steps should I follow to verify my account?

At FX Live Capital, we take the security of our users very seriously. For this reason, to carry out certain operations within our platform, it is necessary to complete a verification process.

What to do if I have deposited and it has not been reflected on the platform"

If your deposit hasn't arrived yet, it's crucial to contact our support team immediately, considering possible blockchain processing delays. Before reaching out, ensure you have the following information ready:

Creating an MT5 Account: Step-by-Step Guide

Opening an account on the MetaTrader 5 (MT5) platform is simple and similar to the MT4 process. Here's how to create an MT5 account:

Required Documents for Account Verification

Have you wondered what documents you need to smoothly pass your verification process? Here's a summary of the documents you can submit and their requirements:

The Importance of Bonuses in a Trading Account

Bonuses in a trading account can be an invaluable tool for traders, offering a range of benefits that can significantly enhance the trading experience.

Can Bonuses be Withdrawn?

Bonuses are a great way to boost your trading capital, but can they be withdrawn? Here's the answer.

Choosing an Account

Before selecting an account, it's recommended to review the features of each one to find the one that suits your needs. 

How to withdraw funds

Discover how to seamlessly request a withdrawal using our unique method: through cryptocurrencies. Follow these simple steps to kickstart your withdrawal process.

Reasons Your KYC could be Invalidated

Discover common issues that may arise during the verification process and how to troubleshoot them to ensure a smooth and successful verification.

Common issues with withdrawals

At Fx Live Capital, we understand that withdrawing funds is an important part of your trading experience. That's why we've made the process as simple as possible. However, we understand that issues can still arise. Here are some common with

How to View Your Credentials

Once you create your account, you will automatically receive your login credentials for MT in your email. If you don't find these credentials in your inbox, be sure to check other folders, including spam, as they may be there.

How to change your personal information after verification

Find out how to update your personal information after verification, including changing your name, address, and other details.

Creating a Demo Account: The Importance of Risk-Free Practice

A demo account is an essential tool for any trader, whether you're a beginner or an experienced trader.

How to secure your account with two-factor authentication

Learn how to add an extra layer of security to your account with two-factor authentication, and how to enable and use it to protect your personal information.

Finding FXLive Capital Servers on MetaTrader

To find the FXLive Capital servers on MetaTrader (MT), follow these steps:

How to close your account with Fx Live Capital

Learn how to close your account with FX Live Capital, including the steps to take and what to expect during the account closure process.

How to Transfer Funds Between Accounts

To transfer funds between your created accounts, including your internal wallet and your social trading accounts, follow these simple steps. You have two options to perform this action:

Can I Transfer Funds Within FXLive Capital to Another Person?

At FXLive Capital, we've thought about all our clients' financial needs, and this includes the ability to transfer funds between users! Here's how to do it:

How to track your deposit and withdrawal history

Learn how to view and track your deposit and withdrawal history, including any relevant fees and processing times.

What to do if you can't log in to your account

Discover what steps to take if you're having trouble logging in to your account, including how to reset your password and what to do if you've forgotten your login credentials.

Explore Our Trading Instrument Commissions

Below, you'll find a detailed table outlining the commissions for trading instruments available at FXLive Capital.

How to find and review my transaction history?

We value our users having full control over their operations. That's why we've created a dedicated section for you to easily review your most recent transactions.

Can I change the leverage of my account once it has been created?

So, you've set up your trading account, and now you're wondering if you can adjust the leverage? Unfortunately, the answer is no

Why Can't I Trade on My Account and Charts Aren't Moving

It's frustrating when you're trying to trade on MetaTrader and the charts aren't updating properly or you can't execute trades. Here's an explanation of some common reasons and how to fix them:

Why isn't my trade in DJIUSD executing?

Encountering difficulties when trying to execute a trade in MetaTrader is common, especially if the Margin Requirement isn't fully understood. In the case of the DJIUSD currency pair (Dow Jones Industrial Average vs US

How to Delete My Trading Account?

Deleting your trading account is a straightforward process, but it's important to consider some details before proceeding. Here's how to do it: